Terms & Conditions

By using our website or placing an order you agree to be bound by these terms and conditions (“T&Cs”) and the documents referred to within them. We reserve the right to modify these T&Cs at any time.

References to “Courtney Khail, LLC”, “we”, “us” , "our" or "I" are references to Courtney Khail, LLC, a domestic limited liability company registered in Atlanta, Georgia, USA.


Privacy Policy

Courtney Khail, LLC respects your privacy and your desire to understand how your information will be handled and used. Below you can find how we collect, use, and store your information. If you have any questions or concerns, please contact us through the contact form with the subject "Privacy Policy."


What Information Do You Collect?

Every time you visit our website courtneykhail.com, we collect information in order to give you the best possible online experience via cookies. You can learn more about these below. You also provide us information (such as your name, email address, etc.) when you sign up for our email newsletter, make a purchase, or interact with us on social media.


Information Collected When You Shop With Us

When you make a purchase with us (whether online or in person,) we will collect all necessary information about you to fulfill your order. For payment processing, we use the third party processing companies Stripe and PayPal to complete those tasks. Therefore when you make a purchase with us, you are also agreeing to their privacy policies. You can view Stripe's policy here and PayPal's here. 

If your purchase with us requires delivery, we will ask for additional contact information (such as full address and phone number) so we can complete your order. We may also use third party shipping companies services (such as USPS, FedEx, and/or UPS) to deliver your order and will need to share your contact information with them for this purpose. For information on their privacy policies, please visit their websites.


Marketing Preferences

At any point that you interact with us- online or in person- you may be given the opportunity to opt-in to receive marketing communications, such as emails, from Courtney Khail, LLC. We will only send you marketing communications you have consented to and you may unsubscribe at anytime by clicking "unsubscribe" at the bottom of any email sent by Courtney Khail, LLC. We use the third party, Mailchimp to manage our email newsletter. By opting to receive email communications from us you agree to their terms and policies. Those can be found here and here.

You may also see targeting social media ad campaigns if you follow Courtney Khail on any social media platform. Any comments or likes on public images may be captured and shared for marketing purposes. For more information on the specific privacy and data policies of Instagram, Facebook, Twitter, or Pinterest, please visit their websites.


Cookies

When you visit courtneykhail.com, we collect information about your device to make sure we are giving you the best possible online experience. Information can be collected through your IP address or through cookies placed on your device. Some cookies are necessary for the proper functioning of the website and are used for such things as remembering how many items you've placed in your cart and your location (so the correct currency can be used.) Cookies are also used for our advertising campaigns and Google Analytics (which gives us information on how often you visit the site, how long you stay on the site, and from what country you are visiting.)


How To Opt Out or Request Your Information

If you decide you no longer wish to receive our communications, you can unsubscribe from individual email marketing communications via the “Unsubscribe” link at the bottom of each of our marketing emails.

It can take up to four weeks for your preferences to be registered on our system, so you may still receive communications from us during this period.

If you would like to know more about what information we hold about you including making changes to, or requesting the deletion of, information that we hold about you, you are also entitled by law to make a Data Subject Request. You can make such a request by emailing us via the contact form on our site with the subject "Data Subject Request." Please take note that we might have to exclude certain information as part of your request in order to protect the privacy of other individuals or if we are permitted to exclude the information for legal or other reasons.


How Your Information Is Kept Secure

Courtney Khail, LLC strives to always keep your information secure. Where we have third parties working on our behalf, we check that they have sufficient information security measures in place.

We do not share your information with any third parties who might wish to market their goods and services to you unless you have provided your consent.

Security of our website is incredibly importance to us which is why we use a Secure Sockets Layer, or SSL. This is a technology that secures the connection between your browser and the website you’re visiting and provides three important security benefits:

  • Privacy: Encrypts the connection between the browser and web server and securely transmits information (like login credentials) to prevent unauthorized parties from eavesdropping.
  • Data integrity: Prevents unauthorized parties from altering data during transmission (such as when you are signing up for our emails).
  • Authentication: Protects against impersonation by requiring web server proof of identity.

We also use technology that ensures the connection is encrypted and prevents potential attackers from accessing or impersonating our site. Never send any sensitive information, such as passwords or credit card information, via email. We will contact you by phone if we ever need that type of information.

For your own piece of mind (and to make sure you're as protected as possible against malware and viruses,) you may want to install virus protection to your computer as well as make sure you are always using the most up to date version of your browser.

Please note that while we strive to protect your information against loss, misuse, and alteration, we cannot make absolute guarantees over the security of the information you provide over the internet and as such we cannot be held responsible for it.


Changes to the Privacy Policy

Any future changes to our Privacy Policy will be updated online at courtneykhail.com with the last date of update displayed as below. You are encouraged to check this site periodically to learn about the information that we collect, and how it is used and shared.

The Courtney Khail, LLC Privacy Policy was last updated in May 2018.


Cookie Policy

What Are Cookies?

While most of us think of cookies as delicious baked goods, electronic cookies are less fun. These cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used by online service providers for such things as making their websites or services work efficiently as well as provide reporting information.

Cookies set by the website owner or service provider are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features to be used on the website or service you are using (such as analytics and advertising.) The third parties that set these third party cookies can recognize your computer both when you visit this site as well as when you visit certain other websites.

How and Why Do We Use Cookies

We use first party and third party cookies for a lot of different reasons. Some of them are required for technical reasons in order for this site to operate. These are called "essential" cookies because they are essential for the website to work. Other cookies let us (and any third parties we use) are used to track your interests. These are called "performance" cookies because they give us more information so our site can better perform for you. Lastly, our third parties use cookies for analytics and advertising (for example, MailChimp will embed cookies in order to track how many people open up the emails we send, while GoogleAnalytics uses them to tell us things like how long you remain on our site, where you discovered our site, and what pages you visited while on your site.)

Speaking of advertising, that's probably where you've heard the most about cookies. We use third parties (such as Facebook and Instagram) for advertising and they use cookies in order to make sure our ads are being shown to the correct people (based on interests, age, etc.) as well as to provide statistical data on things like the effectiveness of a marketing campaign. The information collected by those third parties does not include personal information that allows you to be specifically identified such as your name or email address.

How to Manage Cookies

If you do not want to accept cookies from courtneykhail.com, you can change your browser settings so that cookies are not accepted. If you choose to do this, please be aware that the site may no longer function properly or as intended.

All popular browsers (e.g. Chrome, Internet Explorer, Edge and Safari) also allow you to amend your cookie settings so that cookies are no longer enabled across all websites that you visit. 

For specific information on how third party sites such as Facebook, MailChimp, and Instagram handle cookies, please refer to the cookie policies on their websites.

Changes to the Cookie Policy

Any future changes to our Cookie Policy will be updated online at courtneykhail.com with the last date of update displayed as below. You are encouraged to check this site periodically to learn about the information that we collect, and how it is used and shared.

The Courtney Khail, LLC Privacy Policy was last updated in May 2018.